Flower Loyalty Program

FLOWER LOYALTY CLUB

HOW TO JOIN?

Go to the "My Account" section to create your account and join the program. If you already have an account, just log in to start earning points.

EARN POINTS WITH EVERY PURCHASE

You’ll earn 2 points for every €1 spent, added immediately to your balance.

These points can be exchanged for discounts, gifts, and exclusive benefits.

COMPLETE MISSIONS TO EARN BONUS POINTS

Boost your points with special missions:

- Sign up to the loyalty program: +100 points
- Add your birthday: +30 points
- Complete your phone number: +30 points
- Subscribe to our newsletter: +50 points
- Follow us on Instagram: +50 points
- Follow us on TikTok: +50 points
- Share our latest post in your story: +70 points
- Leave a Trustpilot review: +150 points
- Post a Reel: +300 points
- Post a TikTok: +300 points

Some missions require manual validation, thank you for your patience.

REFER & SAVE

Invite your friends to discover Flower Instincts:

- They receive 20€ off their first order
- You receive 20€ off in return!

*Offer valid for orders starting from €90
**Only works for new customers

REDEEM POINTS FOR REWARDS

Use your points to get:

- Free shipping
- 10€ voucher
- Flower Classic Socks
- 20€ voucher
- Mystery accessories
- 40€ voucher
- Member Club T-Shirt
- Card holder
- Member Club Hoodie
- Member Club Sneakers
- Create your own sneakers
- Champions League / Play-Off Ticket
- Honda 250R CRF 2024 Flower Instincts


You’ll find all available rewards in your loyalty space. Just select your reward and apply the code at checkout.

UNLOCK VIP STATUS

The more you shop, the more exclusive benefits you unlock across our Loyalty Clubs:

Club House – 0 Points
- 10% discount code
- 1h early access

Elite Club – 900 Points
- Point multiplier: x1.2
- 20€ voucher
- 5% lifetime discount code
- Free shipping
- 2h early access

Prestige Club – 3600 Points
- Point multiplier: x1.4
- 40€ voucher
- 10% lifetime discount code
- 12h early access
- Free shipping x2
- Secret discounts
- Private sales

Country Club – 9200 Points
- Point multiplier: x1.6
- 100€ voucher
- 15% lifetime discount code
- Sample raffles
- 24h early access
- Free shipping x3
- Secret discounts
- Private sales

The Vault – 19500 Points
The ultimate level, access to the rarest and most exclusive privileges.

FAQ

REGISTRATION

How do I sign up?

Create your account in the "My Account" section. Your loyalty account and customer account are the same.

I already have an account, what do I do?
Simply log in to activate your loyalty benefits.
Login here

POINTS

Where can I see my points balance?
Check your balance in your account or directly on the loyalty page.

How can I earn points?
Through every purchase and by completing missions!

Can I transfer my points?
No, points cannot be transferred, sold, or combined with another account.

Do my points expire?
Yes, points are valid for 365 days.

Can points be exchanged for cash?
No, they can only be redeemed for rewards.

MISSIONS

Which missions are available?
Follow us, leave reviews, share content with us!
See all missions here

Are bonus points credited immediately?
Some may require manual validation.
Thank you for your understanding.

How will I know when new missions are available?
We’ll notify you by email or through your loyalty account.

REFERRALS

How does the referral program work?
Enter your friends’ emails through the referral section of your account.

Referral conditions:
- Only valid for new customers
- Minimum order of €90

Can I refer multiple people?
Yes, with no limit!

How long is my referral code valid?
Your code is valid for 90 days.

How long is the referred friend’s code valid?
Their code is also valid for 90 days.

USING MY POINTS

How do I use my points?
Redeem your points from your loyalty dashboard, then apply the code at checkout.

Can rewards be combined with other discounts or promotions?
No, loyalty rewards cannot be combined with ongoing promotions.

How long are my rewards valid?
Each reward has its own expiration date, which will be shown in your account.

If I return my order, do I keep the points earned?
No, if an order is refunded, the points earned from it will be deducted from your balance.

VIP TIERS

What is the VIP Club?
The VIP Club rewards your ongoing purchases with exclusive access, gifts, and perks.

How do I reach a new tier?
Your progress is visible in your account and you'll be notified when you reach a new level!