Flower Loyalty Program
FLOWER LOYALTY CLUB
HOW TO JOIN?
Go to the "My Account" section to create your account and join the program. If you already have an account, just log in to start earning points.
EARN POINTS WITH EVERY PURCHASE
You’ll earn 2 points for every €1 spent, added immediately to your balance.
These points can be exchanged for discounts, gifts, and exclusive benefits.
COMPLETE MISSIONS TO EARN BONUS POINTS
Boost your points with special missions:
- Sign up to the loyalty program: +100 points
- Add your birthday: +30 points
- Complete your phone number: +30 points
- Subscribe to our newsletter: +50 points
- Follow us on Instagram: +50 points
- Follow us on TikTok: +50 points
- Share our latest post in your story: +70 points
- Leave a Trustpilot review: +150 points
- Post a Reel: +300 points
- Post a TikTok: +300 points
Some missions require manual validation, thank you for your patience.
REFER & SAVE
Invite your friends to discover Flower Instincts:
- They receive 20€ off their first order
- You receive 20€ off in return!
*Offer valid for orders starting from €90
**Only works for new customers
REDEEM POINTS FOR REWARDS
Use your points to get:
- Free shipping
- 10€ voucher
- Flower Classic Socks
- 20€ voucher
- Mystery accessories
- 40€ voucher
- Member Club T-Shirt
- Card holder
- Member Club Hoodie
- Member Club Sneakers
- Create your own sneakers
- Champions League / Play-Off Ticket
- Honda 250R CRF 2024 Flower Instincts
You’ll find all available rewards in your loyalty space. Just select your reward and apply the code at checkout.
UNLOCK VIP STATUS
The more you shop, the more exclusive benefits you unlock across our Loyalty Clubs:
Club House – 0 Points
- 10% discount code
- 1h early access
Elite Club – 900 Points
- Point multiplier: x1.2
- 20€ voucher
- 5% lifetime discount code
- Free shipping
- 2h early access
Prestige Club – 3600 Points
- Point multiplier: x1.4
- 40€ voucher
- 10% lifetime discount code
- 12h early access
- Free shipping x2
- Secret discounts
- Private sales
Country Club – 9200 Points
- Point multiplier: x1.6
- 100€ voucher
- 15% lifetime discount code
- Sample raffles
- 24h early access
- Free shipping x3
- Secret discounts
- Private sales
The Vault – 19500 Points
The ultimate level, access to the rarest and most exclusive privileges.
FAQ
REGISTRATION
How do I sign up?
Create your account in the "My Account" section. Your loyalty account and customer account are the same.
I already have an account, what do I do?
Simply log in to activate your loyalty benefits.
Login here
POINTS
Where can I see my points balance?
Check your balance in your account or directly on the loyalty page.
How can I earn points?
Through every purchase and by completing missions!
Can I transfer my points?
No, points cannot be transferred, sold, or combined with another account.
Do my points expire?
Yes, points are valid for 365 days.
Can points be exchanged for cash?
No, they can only be redeemed for rewards.
MISSIONS
Which missions are available?
Follow us, leave reviews, share content with us!
See all missions here
Are bonus points credited immediately?
Some may require manual validation.
Thank you for your understanding.
How will I know when new missions are available?
We’ll notify you by email or through your loyalty account.
REFERRALS
How does the referral program work?
Enter your friends’ emails through the referral section of your account.
Referral conditions:
- Only valid for new customers
- Minimum order of €90
Can I refer multiple people?
Yes, with no limit!
How long is my referral code valid?
Your code is valid for 90 days.
How long is the referred friend’s code valid?
Their code is also valid for 90 days.
USING MY POINTS
How do I use my points?
Redeem your points from your loyalty dashboard, then apply the code at checkout.
Can rewards be combined with other discounts or promotions?
No, loyalty rewards cannot be combined with ongoing promotions.
How long are my rewards valid?
Each reward has its own expiration date, which will be shown in your account.
If I return my order, do I keep the points earned?
No, if an order is refunded, the points earned from it will be deducted from your balance.
VIP TIERS
What is the VIP Club?
The VIP Club rewards your ongoing purchases with exclusive access, gifts, and perks.
How do I reach a new tier?
Your progress is visible in your account and you'll be notified when you reach a new level!